All service operational

  • Core Services

    Operational

    • Axiom

      Operational

    • Billing Services

      Operational

    • Client Area

      Operational

    • cPanel

      Operational

    • DNS Cluster

      Operational

    • Halls - NS1 (77.72.0.13)

      Operational

    • Halls - NS2 (139.162.254.53)

      Operational

    • Our Website

      Operational

    • Out of Hours - Phone Support

      Operational

    • Spam Experts Mail Cluster

      Operational

    • Support

      Operational

  • Halls Hosting (Servers)

    Operational

    • Copper

      Operational

    • Platinum

      Operational

    • Sodium

      Operational

  • Halls Webcare (Servers)

    Operational

    • Alpha

      Operational

    • Bravo

      Operational

    • Charlie

      Operational

Recent Incidents

  • Website Update

    Resolved in 52 minutes
    Affected Service: Client Area Our Website Support August 04, Sat

    Update
    We are currently updating our website, we will be as quick as possible. Sorry for any inconvenience

    19:31, Aug 04 BST

    Resolved
    The website has now finished updating.

    20:24, Aug 04 BST

  • Important Update

    Resolved in 21 minutes
    Affected Service: Client Area Our Website Support April 03, Tue

    Update
    We are doing a quick update, we will be back shortly. All customers website aren't affected by this update.

    11:30, Apr 03 BST

    Resolved
    Update has now finished.

    11:51, Apr 03 BST

  • Maintenance

    Resolved in 15 minutes
    Affected Service: Billing Services Client Area Our Website November 15, Wed

    Maintenance
    We are updating our website, we will be down for around 10 minutes.

    Back Shortly :)

    12:56, Nov 15 BST

    Resolved
    Update has now finished.

    13:11, Nov 15 BST

  • Website Update

    Resolved in 17 minutes
    Affected Service: Our Website October 29, Sun

    Update
    We're just doing a quick update to our website. We estimate it will take 20 minuets.

    13:25, Oct 29 BST

    Resolved
    We have finished the update.

    13:43, Oct 29 BST

  • Important Update

    Resolved in 5 hours
    Affected Service: Client Area Our Website September 01, Fri

    Maintenance
    We are updating our website & client area, we will still allow access to your account. If you encounter any problems please refresh the page.

    13:26, Sep 01 BST

    Resolved
    Our important updates has now finished, with no downtime :)

    19:15, Sep 01 BST

  • Issues with ordering and billing

    Resolved in 4 minutes
    Affected Service: Billing Services Our Website August 18, Fri

    Investigating
    We are investigating this issue, will update shortly.

    11:27, Aug 18 BST

    Resolved
    We can confirm this issue is now resolved. Sorry for any inconvenience.

    11:31, Aug 18 BST

  • Connection Issues

    Resolved in 28 minutes
    Affected Service: Sodium August 07, Mon

    Investigating
    We are currently investigating connection issues on our server "Sodium"

    16:46, Aug 07 BST

    Fixing
    We are fixing the issue at the moment. Please bare with us.

    16:51, Aug 07 BST

    Monitoring
    The problem is starting to resolve, we will leave the status of this server as Minor Outage.

    17:02, Aug 07 BST

    Resolved
    This issue is now resolved sorry for any inconvenience

    17:15, Aug 07 BST

  • No incidents reported